In good news, I have placed an order for replacement laces for my Salomon trail running shoes that I wear daily to walk the dogs (waterproof).
I was worried I couldn't get replacement laces for them since they lace up differently than normal laces and because when I bought them a woman was asking about replacement laces and the guy in the store said they didn't have them. I contacted REI via email and got a response within 5 minutes with an item number and a number to call. Excellent customer service. I love these shoes - my feet never hurt, they're easy to slip on and off, and they truly are waterproof.
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